Shop from China without the hassle. We help you order and ship products from China safely, efficiently and reliably.

Gadgets

We source and deliver premium devices at competitive pricesAvailable Products:• Pre-Owned iPhones (iPhone XR – iPhone 16)
• Brand New iPhones (iPhone 14 – iPhone 17)
• Pre-Owned & Brand New Samsung Galaxy phones
• Pre-Owned & Brand New Apple Watches
• AirPods-Style Buds
• Brand New Garmin Watches
• Pre-Owned iPadsDevices are sourced from verified suppliers, official retailers and trusted platforms. All products are carefully checked for quality and performance.✔️ Tested devices
✔️ Excellent condition
✔️ Competitive pricing
✔️ Nationwide delivery availablePlease note:Some iPhones may arrive unsealed and already activated before purchase. This is common with supplier stock and allows us to offer more competitive pricing compared to local retail. It does not affect the quality or performance of the device.Some Chinese iPhone models may have slight differences, such as dual physical SIM cards instead of eSIM support. FaceTime Audio or iMessage Audio may also be unavailable on certain models. All devices remain fully functional and work normally in South Africa

📄 View our full price list for the latest pricing and availability

📋 To place an order, please complete our Order Request Form

📲 For enquiries, contact us on WhatsApp

Services & fees

Tier 1 – Simple Runner💸 R500 per order
• Receive your parcels
• Forward to the warehouse
• Basic item checkBest for: Experienced buyers who only need a reliable local runner

Tier 2 – Guidance + Runner💸 R700 per order
• Includes a 30-minute guidance session. Extended support sessions are available if additional assistance is required.
• Step-by-step assistance with ordering
• App guidance and translation help
• Runner service includedBest for: Beginners or first-time buyers who need help navigating Chinese apps

Tier 3 – Full Sourcing + Purchase Service💸 Sourcing Fee: Minimum R1000 per order or 10% of the total order value (whichever is higher)
• We source and verify suppliers on your behalf
• Compare options and help find the best pricing
• We place the order on your behalf
• Handle payments (if applicable)
• Full management of your items, including forwarding to the warehouse
• Includes up to 30 minutes of additional support for changes or extra linksBest for: Hands-free experience for busy buyers

Optional Add-Ons

Add-OnFeeDetails
InspectionR100 - R200Check for defects, missing parts or quality issues
Returns/ExchangesR200 - R300Return items to seller if you’re not satisfied (Tiers 2 & 3; Tier 1 optional if pre-agreed)
Special packagingAvailable on requestExtra protection for fragile or valuable items (bubble wrap, double boxing, waterproofing or reducing bulk)

Returns / Exchanges
• Available for Tiers 2 & 3 (optional for Tier 1 if pre-agreed)
• Costs: R200–R300 per return
• You must request a return within 48 hours of item receipt at my address in China
• Only applicable to eligible items (defective, wrong item or not as described)

Packaging & ConsolidationIncluded for all tiers:
• Combine multiple items into one shipment to reduce costs
• Keep deliveries organized and simpler

How to Place an Order

Step 1: Choose Your ServiceSelect the service that best suits your needs:
• Simple Runner – You order yourself, I handle receiving & forwarding
• Guidance + Runner – I assist you with ordering
• Full Purchase Service – I handle everything for you

Step 2: Send Your Order DetailsProvide the following information:
• Product links or item details
• Quantity of items
• Estimated weight (if known)
• Any special instructions or preferences

Step 3: Payment
• Service fee is paid to our South African bank account
• Shipping fee is separate and will be calculated based on actual weight and shipper rates

Step 4: Ordering & Confirmation(For Guidance and Full Purchase services)
• I assist with or place your order
• Items are received at my address in China
• I verify that the correct items have arrived
• Premium add-on: Photos/videos and detailed inspection
• Repacking or consolidation done if required

Step 5: Shipping to South Africa
• Your items are forwarded to a trusted shipping partner
• Delivered to your home or preferred address in South Africa
• Tracking number is provided for your shipmentPlease note: All orders are handled with care but we are not responsible for supplier errors unless inspection service is selected.

Shipping Guide

✈️ Air vs 🚢 Sea ShippingAir Shipping (7–30 days)
Fast and reliable. Best for smaller, urgent orders and gadgets/electronics.
Customs and taxes are included for most shipments.Sea Shipping (45–90 days)
Slower but more affordable. Best for bulk or heavy items.
Customs clearance is handled, and most shipments include taxes.

🏷️ Branded vs 📦 UnbrandedBranded Goods
Items with well-known logos (e.g. Nike, Apple).
• Higher shipping costs
• More restrictionsUnbranded Goods
Items without major brand names.
• Cheaper to ship
• Fewer restrictions

Shipping rates

We offer both air and sea shipping from China to South Africa.
The best option depends on your items, budget and delivery time.

✈️ Air Shipping (Non-Branded Goods)Estimated delivery: 15–30 daysRate:
• From R300 per kgAllowed items:
• Unbranded clothes, shoes, bags
• Home goods and decorations
• Kitchen productsNot allowed:
• Branded items
• Phones and electronics
• Food, herbs, powders, liquids

🚢 Sea Shipping (Non-Branded)Estimated delivery: 45–90 daysBest for:
• Bulk orders
• Heavier items
• Cost-saving shippingRates:
• Non-branded goods: From R200 per kg

📏 How Shipping is CalculatedShipping is based on:
• Actual weight
OR
• Volumetric weight (package size)Please note: The higher of the two is used.Bulky items such as jackets, coats, or large packages may cost more due to size.

📦 Local Handling (China)All items are transported from our location to the warehouse before international shipping.Estimated cost:
• Small parcels: From R80
• Medium parcels: From R150
• Large or bulky parcels: From R300This includes:
• Local transport to warehouse
• Packaging materials (boxes, wrapping)Final cost will be confirmed based on parcel size and quantity.

📦 Insurance CoverageBasic insurance may apply in the event of complete loss of a parcel during transit.Claims require valid proof of purchase and are subject to the shipping provider’s assessment.

⚠️ Important Information
• Shipping costs are confirmed after items arrive at the warehouse
• Prices shown are estimates and may vary based on weight, size, and final warehouse assessment
• Delivery times are estimates and may vary
• Delays may occur due to customs inspections
• Once items leave the warehouse, we are not responsible for loss, damage, or delays

🚫 Restricted ItemsWe do not ship:
• Hazardous materials
• Weapons or illegal goods
• Certain liquids, powders, and chemicals
• Items restricted by shipping regulations
• Counterfeit goods💬 Need Help Choosing?Not sure which shipping option is best for you?We’ll guide you based on your items, budget and timeline.

Ready to shop from China?Follow the simple steps below to place your order:1. Review our Terms & Conditions
2. Complete the order form
3. Receive your invoice
4. Make payment to secure your order

Please ensure you read and understand the Terms & Conditions before proceeding.

Place Your OrderPlease complete the form below with accurate details. Your order will be processed based on the information provided.

1. How long does shipping take?
• ✈️ Air Shipping: 7–30 days
• 🚢 Sea Shipping: 45–90 days
Delivery times may vary depending on customs inspections or delays.2. Are customs and taxes included?
Yes, most shipping options include customs clearance and taxes.
Your final shipping cost will always be confirmed before shipment.3. What is the difference between branded and unbranded items?
• Branded items: Well-known brands (e.g. Nike, Apple) with stricter shipping rules
• Unbranded items: No major logos, easier and more affordable to ship4. Can I order phones or electronics?
Yes. Phones and electronics are offered as an all-inclusive service, where pricing includes:
• Product
• Shipping
• Customs
• Processing fees
Final delivery within South Africa may be charged separately.5. How is shipping calculated?
Shipping is based on:
• Actual weight
OR
• Volumetric weight (package size)
Please note: The higher of the two is used.6. Is delivery to my door included?
Most shipping options include delivery to your door. In some cases, a small local delivery fee may apply depending on your location in South Africa.7. Can there be delays?
Yes, delays may occur if customs selects a parcel for inspection. This is outside of our control, but you will be updated throughout the process.
8. Who is responsible during shipping?
We are responsible for your items until they reach the shipping warehouse in China. Once shipped, we are not responsible for delays, loss or damage during transit or customs.9. Can I return items?
Returns depend on the supplier.
• Returns are handled as a paid service
• All return shipping costs are the client’s responsibility
It's best to do returns while items are still in China.10. What is consolidation?
Consolidation means combining multiple items into one shipment to reduce shipping costs.11. What is special packaging?
Special packaging includes extra protection such as:
• Bubble wrap
• Double boxing
• Protective wrapping for fragile items12. What happens if my phone is lost or damaged during shipping?Phones and other high-value items are carefully packaged to ensure safe delivery.Basic shipping insurance may apply in the event of complete loss of the parcel during transit.Please note:
• Insurance only covers complete loss of the parcel
• Proof of purchase (receipt or invoice) is required for any claim
• Damage, delays or customs-related issues are not coveredOnce items leave the warehouse, shipping is handled by the logistics provider.13. How do I place an order?
Send your product links and details via WhatsApp and we’ll guide you step-by-step 😊

Contact

Ready to start your order or have questions? We are here to help with all your China shopping needs – fast, reliable, and stress-free.

Contact us:
[email protected]
+27 65 818 1244Johannesburg, South Africa

THANK YOU FOR YOUR ENQUIRY

Your request has been received and a member of our team will be in contact with you shortly.We look forward to helping you shop from China with ease.Thank you for choosing China Cart!

CHINA CART SA
DEVICE TERMS, WARRANTY & RETURNS POLICYBy placing an order with China Cart SA, customers acknowledge and agree to the following terms and conditions:DEVICE CONDITION
• Devices may be refurbished or pre-owned unless otherwise stated.
• Minor signs of use may be present depending on the condition grade of the device.
• Battery performance and battery life may vary depending on usage, software updates and device model.ORDER PROCESS
• Customers are responsible for confirming the correct device model, colour and storage option before payment.
• Shipping timelines may vary due to international logistics processes and supplier availability.
• Customers will receive updates regarding shipment and delivery progress where available.DELIVERY & INSPECTION
• Customers are required to inspect devices immediately upon delivery.
• China Cart SA strongly recommends recording an unboxing video upon receiving the parcel.
• Any visible defects, incorrect items or delivery-related issues must be reported within 24 hours of delivery.WARRANTY PERIODS
• Devices include a limited 6-month warranty covering major undisclosed hardware faults, subject to supplier inspection and approval.
• Physical damage, incorrect items or major visible defects must be reported within 24 hours of delivery.
• The 6-month warranty applies only to eligible hardware-related faults and does not apply to accidental or customer-caused damage.WARRANTY EXCLUSIONS
The warranty does not cover:
• Cracked screens or back glass
• Water or liquid damage
• Accidental damage or misuse
• Battery wear from usage
• Software-related issues caused by updates, applications or user settings
• Unauthorized repairs or tampering
• Damage caused after delivery
• Normal wear and tearRETURNS & INSPECTIONS
• All returned devices are subject to supplier inspection and approval before any refund, replacement or repair decision is made.
• Devices returned for assessment must be returned in the same condition as received.
• Customers must remove iCloud/Find My iPhone before returning a device for inspection.
• China Cart SA reserves the right to reject warranty claims where tampering, unauthorized repairs or customer-caused damage is discovered.SHIPPING COSTS FOR RETURNS
• Return shipping and reshipping costs for device assessments start from R1800.
• If supplier inspection confirms a supplier-related fault or undisclosed defect, China Cart SA will cover reasonable return and reshipping costs where applicable.
• If supplier inspection confirms customer-caused damage, water damage, accidental damage, tampering or undisclosed issues, the customer will be responsible for all return and reshipping costs.REFUNDS & REPLACEMENTS
• Refunds, repairs or replacements are not automatic and remain subject to supplier inspection and approval.
• China Cart SA reserves the right to offer a repair, replacement or partial refund depending on the outcome of the assessment process.CUSTOMER ACKNOWLEDGEMENT
By placing an order with China Cart SA, the customer confirms that they have read, understood and agreed to the terms outlined above.

Terms and conditions

Welcome to ChinaCart. By using our services, you agree to the following Terms & Conditions. Please read them carefully before placing an order.1. Nature of ServiceChinaCart acts as a sourcing and logistics agent. We assist clients with purchasing goods in China and arranging shipment to South Africa.We do not manufacture, own, or control the products purchased from suppliers.2. Service FeesAll service (runner) fees must be paid upfront before any order is processed.Service fees are non-refundable once the order process has begun.3. Shipping FeesShipping costs are charged separately from service fees unless otherwise stated.Final shipping costs are determined based on the actual or volumetric weight confirmed by the warehouse.Shipping invoices must be paid within 7 days of issue. Failure to do so may result in goods being discarded without refund.4. Payment TermsPayments may be required in two stages:
• Service fee (before ordering)
• Shipping fee (after warehouse confirmation)Orders will not proceed until the required payments have been received.5. Pricing and Exchange RatesAll prices are subject to change based on:
• Exchange rate fluctuations
• Supplier price changes
• Final shipping weight and packagingFinal costs will always be confirmed before proceeding.6. Shipping and LiabilityChinaCart is responsible for goods only until they are delivered to the designated shipping warehouse in China.Once goods are handed over to the shipping provider, ChinaCart is not responsible for:
• Loss or damage
• Shipping delays
• Customs inspections or clearance issuesAll shipping is handled by third-party logistics providers.7. Delivery TimeframesDelivery times are estimates only and may vary:
• Air shipping: approximately 7 to 30 days
• Sea shipping: approximately 45 to 90 daysDelays may occur due to customs, shipping schedules, or other factors beyond our control.8. Product ResponsibilityChinaCart is not responsible for:
• Product defects
• Incorrect items supplied by sellers
• Quality or authenticity of goodsWe act solely as an intermediary between the client and the supplier.9. Inspection ServicesInspection services are optional and charged separately.Basic checks may be performed upon request; however, this does not guarantee product quality or authenticity.10. Returns and ExchangesReturns and exchanges depend on the supplier’s policies.ChinaCart does not guarantee that returns will be accepted or successful.All costs related to returns, including shipping and handling, are the responsibility of the client.11. Electronics and Pre-Owned DevicesElectronics are purchased and shipped at the client’s risk.Pre-owned devices may show minor cosmetic wear. Functionality will be confirmed where possible before shipment.ChinaCart is not responsible for manufacturer defects or issues that arise after delivery.12. Prohibited and Restricted ItemsClients are responsible for ensuring that all items comply with shipping regulations.Prohibited items include, but are not limited to:
• Hazardous materials
• Weapons or ammunition
• Certain liquids, powders, and chemicals
• Illegal or restricted goodsChinaCart reserves the right to refuse any order that violates shipping or legal requirements.13. Client ResponsibilitiesClients are responsible for:
• Providing accurate product links and order details
• Ensuring items comply with shipping restrictions
• Making all required payments on timeChinaCart is not responsible for errors resulting from incorrect information provided by the client.14. Final Delivery in South AfricaFinal delivery within South Africa may be handled by third-party couriers.Additional local delivery fees may apply depending on the destination.Delivery arrangements will be confirmed once goods arrive in South Africa.15. No Chargebacks / Payment DisputesAll payments made to ChinaCart are final.By making payment, the client agrees not to initiate any chargebacks, reversals, or payment disputes with their bank or payment provider.In the event of a chargeback or dispute, ChinaCart reserves the right to:
• Suspend all services
• Withhold any goods in process
• Take necessary action to recover losses and associated fees16. Order Accuracy & ConfirmationOnce an order has been confirmed and processed, no changes can be made.ChinaCart will place orders based strictly on the details provided by the client.ChinaCart is not responsible for errors in model,size, colour or specifications resulting from
incorrect information submitted by the client.17. Refusal of ServiceChinaCart reserves the right to refuse or cancel any order at its sole discretion.This includes, but is not limited to:
• Suspicious or fraudulent activity
• Non-compliance with payment terms
• Requests involving prohibited or high-risk items18. Communication & Response TimeChinaCart will make reasonable efforts to provide updates throughout the order process. However, response times may vary depending on time zones, supplier communication, and operational hours.Clients agree to communicate respectfully and allow reasonable time for responses and updates.19. Force MajeureChinaCart shall not be held liable for delays or failure to perform services due to circumstances beyond its control, including but not limited to:
• Natural disasters
• Government restrictions
• Customs delays
• Shipping disruptions
• Strikes or logistical issues
Such events may impact delivery timelines and service execution.20. Acceptance of RiskBy placing an order, the client acknowledges and accepts all risks associated with international sourcing and shipping.This includes, but is not limited to:
• Supplier reliability
• Product authenticity
• Shipping delays or lossChinaCart acts solely as an intermediary and does not guarantee outcomes beyond its control.21. Product Condition & Device Information• Some devices may be pre-owned, refurbished or activated supplier stock in excellent condition• Certain iPhones may arrive unsealed with the warranty period already started. This is common with supplier stock and does not affect the quality or performance of the device• Pre-owned devices may show minor cosmetic wear but remain fully functional and carefully tested before delivery• Some Chinese iPhone models may have slight differences, such as dual physical SIM cards instead of eSIM support. FaceTime Audio or iMessage Audio may also be unavailable on certain models• Customers acknowledge and accept these product conditions before confirming an order22. Agreement to TermsBy using our services, you confirm that you have read, understood, and agreed to these Terms & Conditions.ChinaCart reserves the right to update or modify these Terms & Conditions at any time without prior notice.